Paypal Siding With Seller

So if you want to use paypal the recover funds you need to go through paypal and follow paypal policies.

Paypal siding with seller.

Paypal is just a payment processor pass through. Say the buyer ordered a pink scarf but received a green one instead. Paypal chargebacks can cost ecommerce sellers time and money. In other words what the buyer received doesn t match what they ordered.

Buy from millions of online stores without sharing your financial information. If you wanted to prosecute the seller to get a refund you would need to do that through legal chanels not paypal. We know selling online securely is a challenge for merchants. I m a long time ebay seller with 100 feedback.

What paypal seller protection doesn t cover. Seller protection for merchants. The process can also tie up funds and impact cash flow. I asked for a full refund but instead i was asked to spend more money to ship the products back in order to have a partial refund.

Shopping online shouldn t cost you peace of mind. We ve got your back set up paypal merchant account. But paypal chargebacks are slightly different because sellers need to deal with a buyer s credit card company. Seller protection doesn t cover buyer claims for items received that are significantly not as described snad.

The buyer claimed that the item was damaged and materially different from what was pictured. Siding w seller when the tracking number provided shows delivery two days before i placed my ord jbmac seller gives fake info and paypal dispute algorithms s initial decision made without deep investigation so a human has to review it. Paypal siding scam sellers i had 2 cases in which i bought items online and when they reached me they were not as described. It seems to be rare these days but it does happen.

I recently sold an item through ebay to an international buyer who filed a not as described dispute through paypal on the day he received the item. Paypal keeps siding with seller kruhl i doubt they sided with the seller somehow or other your dispute got closed but if it had remained open and escalated to a claim then you would nearly always win. Paypal can t prosecute for counterfeit items. If the seller clearly is not in the wrong yes pp will side with the seller.